Business Process Automation (BPO)

We work with you to identify tasks and processes in your company that if automated can save you time and money.  This might be automating fulfillment of orders, sales leads, routing of sales leads, daily reports to management or any other manual operation.  Many of our clients, for whom we have written custom software to automate processes, have been able to reduce their workforce or redeploy personnel at a significant cost savings.

More About Our Business Process Automation (BPO) Services

Here are samples of some of our Automation projects:

• For Debt Settlement USA, a national company that assists individuals in reducing or eliminating debt, we automated their lead routing process so that as leads come into their company they are automatically routed to the appropriate sales rep, who can best assist the customer.  Another automation project for Debt Settlement USA was to eliminate a paper-based customer signing process with an online electronic signing process.  This reduced the sales cycle time, improved company efficiency and generally increased overall sales.
• For AtlantiCare, a regional not-for-profit healthcare organization based in Southeastern New Jersey with more than 4,400 employees and sixty locations, we developed a conference room reservation system that replaced the need to have a full-time employee manually manage the booking of rooms in all the buildings managed by AtlantiCare.